Hi There Am ANN KATHERINE

Hi there, 

Good day, hope you're doing fine. I am Ann. I have been a Customer service representative for 5 years and am enthusiastic about my work. I worked with the BPO industry as a call center agent at The Result Company, a Healthcare WellCare account as a prescription drug plan agent at TeleTech Lipa as CSR II and Tech Support, freelance WFH as a retention specialist, and phone outreach specialist at Cubex (Data Entry). 

I have the skills to become top-notch like phone communication, email, Facebook chat and chat support, and data entry. This is what I was doing in my previous Job. 

The tools I use are Salesforce, CRM Suite, Pure Cloud, Slack, Shopify, Gorgias, Aircall, Dialpad, Google Suites,

 OX. 

I was trained and certified VA and Bookkeeper.