Hi There Am DAVID ROCKSON

David Rockson Mensah is a top-performing, results-oriented servant-leader and manager with over 14 years of experience in administrative and human Resources. Has a Bachelor of Arts in Public Administration and Information Studies Public Administration and Information Studies from the University of Ghana, Legon. Proven ability to manage personnel and programs, improve processes, and accomplish objectives regardless of budget cuts and time constraints. Dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Seeking to pursue a Bachelor of Arts in public administration at the university to advance career development and promote institutional growth.

WORK EXPERIENCE SENIOR CLERK UCC Co-Operative Credit Union | Cape Coast, Ghana | January 2019 - Current • Receiving correspondence from Members and non-members • Typing of letters and filing of letters • Dispatching letters • Receiving calls • Working on risk management claims • Registering of new Members • Deliver high-quality customer service through deep commitment to knowledge and performance • Support office clerical functions using word processing and other software, email and office machines • Follow confidentiality rules to preserve data quality and reduce potential information compromise. • Oversaw office inventory by restocking supplies and submitting purchase orders. • Prepare and submit requisitions to maintain supply standards in accordance with established procedures • Communicate with members and non-members to answer questions or explain information • File correspondence and reports in accordance with corporate classification system. • Receive and distributed incoming mail, messages and packages to appropriate individuals.

CUSTOMER CARE UCC Co-Operative Credit Union | Cape Coast, Ghana | January 2010 - January 2019 • Processed sales transactions to prevent long customer wait times • Adhered to financial services security and audit procedures • Completed daily recovery tasks to keep areas clean and neat for maximum productivity . . English: Proficient INTERESTS AND HOBBIES • Reading and Site- seeing REFERENCES 1. Mr. Michael Agbeyebiawo Manager UCC Co-operative Union University of Cape Coast Tel: +233-240100779 2. Mr. Isaac Blay Branch Manager Old Mutual Ghana Takoradi Tel: +233-202223440 Tel. +233-244738513 Email: Isaac.Blay @providentlife.com 3. Prof Samuel Yeboah Mensah Dean Physical Science Department University of Cape Coast Tel: +233-244366127 • Helped customers find specific products, answered questions and offered product advice • Worked closely with front-end staff to assist customers • Computed and recorded totals of transactions • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change • Established or identify prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners • Greeted customers entering establishment • Collected payments and provided accurate change • Answered product questions with up-to-date knowledge of sales and store promotions. PUBLIC PROMOTER Guinness Ghana Limited | Cape Coast, Ghana | April 2007